Headings ---------- 07. Innovative Telephone Information is on this page.
Page Text ---------- Mango Tango Art Gallery DOING BUSINESS WITH INNOVATIVE TELEPHONE MEL McCUDDIN YOUR CUSTOMER SERVICE REPRESENTATIVE WILL ASK: For your name, photo identification, your complete physical address including apartment number, your social security number and your mailing address, including the ZIP code. The service representative will ask how you want to be listed in the directory, the type of local service you want and the long distance carrier you prefer. The representative also will ask if you can provide the name and telephone number of the person who lived there before you, or the telephone number of a person or business located in close proximity to you. This information will help speed up the processing of your application. YOUR INNOVATIVE TELEPHONE BASIC SERVICE INCLUDES: Your phone number, your connection to the local and long distance network, a telephone directory, a listing in the white pages and in the case of business, a classification in the yellow pages (that you must provide in writing to the Directory Office), and five (5) free calls per month to Directory Assistance. Physically Handicapped persons receive free Directory Assistance. INNOVATIVE TELEPHONE SERVICES AT ADDITIONAL COSTS INCLUDE: CLASS and Custom Calling Features, Unlisted Numbers, Directory Assistance Service in excess of five (5) free calls, Call Screening, Leased Lines, Additional Directory Listings, Data Lines (TI) and Direct Inward Dialing (DID) Service to Business customers. CALL BEFORE YOU DIG INNOVATIVE TELEPHONE has buried an extensive amount of telephone cable throughout the territory. If you are planning any construction or other project that requires you to dig, please call INNOVATIVE TELEPHONE. On St. Thomas or St. John call 775-7755, on St. Croix call 692-5185. CHANGING, UPGRADING OR MOVING SERVICE You may complete any of the above transactions by calling your service representative at the INNOVATIVE TELEPHONE Business Office serving your island. When you are relocating your service from one island to another, the representative in your present office can handle the entire transaction. PAYMENT OPTIONS You can pay your INNOVATIVE TELEPHONE bill at any business office, located at Tutu Park on St. Thomas, 7G-H Estate Diamond (next to Juan Luis Hospital) on St. Croix, and Cruz Bay (The Market Place) on St John. Innovative also offers a number of options for paying your invoice with a major credit card (Visa, Master Card, American Express) including automatic debit (billed to your credit card each month), Call Center payments, and on line payments at www.innovativetelephone.com. ST. THOMAS BANKS Banco Popular FirstBank Scotia Bank ST. CROIX BANKS Banco Popular Scotia Bank Bank of St. Croix FirstBank ST. JOHN BANKS FirstBank Scotia Bank You can pay by phone at Banco Popular, or use an INNOVATIVE TELEPHONE check (formerly Vitelcheck) at FirstBank. 25
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